ISO 9001

What is ISO 9001?

In today's competitive world consumers are increasingly demanding for even higher limits of quality. Those who can provide are certainly in demand and consumers lay more trust in them.

The ISO 9001 Quality Management System is the world’s most popular quality improvement standard, with over one million certified organizations in 180 countries around the globe. It is the only standard in the 9000 family of standards published by the International Organization for Standardization (ISO) that can be used for the purpose of conformity assessment. ISO 9001 also serves as the basis for many other important sector-specific standards, including ISO 13485 medical devices), ISO/TS 16949 (automotive) and AS/EN 9100 (aerospace).

The competitiveness of organizations in the international market is determined by the quality of its business processes. The quality management system is an efficient instrument for quality management requirements that are placed in front of a modern, innovative organization.

Why is it important?

ISO 9001 certification demonstrates your organization`s ability to consistently meet and exceed customer expectations. For this reason, many buyers require suppliers to be ISO 9001 certified to minimize their risk of purchasing a poor product or service. A business that achieves ISO 9001 certification will be able to attain significant improvements in organizational efficiency and product quality by minimizing waste and errors, and increasing productivity.

·         Save money and time - through quality management practices that increase your organizational efficiency, productivity and profitability.

·         Minimise  risk - by consistently achieving a level of quality defined by the standard, thus ensuring your products and services are less likely to fall short of customer expectations.

·         Brand - TÜV SÜD, an internationally recognised and respected brand.

·         Increase your competitiveness - with a quality management system certified by TÜV SÜD that attracts investors and lowers trade barriers to your business.

Standard promotes orientation of the organization towards the process approach in management. The advantage of this approach is reflected primarily in the transparency and the possibility of improving planning processes, defining responsibilities and authority within these processes, identifying flows of information, methods used in the system of debate, identifying necessary resources and better control of business processes.

The advantage of the standard and its introduction encourages companies to strive for continuous improvement in accordance with the principle of PDCA (Plan-Do-Check-Act), with special emphasis on the motivation of employees towards continuous improvement, as well as corrective and preventive measures.

Why choose TMS ?

TMS as a TÜV SÜD partner gives the possibility of certification of your management system according to  the requirements of ISO 9001 by the certification body TÜV SÜD , under German DAkkS accreditation.

TÜV SÜD is a global leader in management systems solutions, having issued more than 54,000 management systems certifications to date. Our dedicated and experienced auditors across the globe can speak your language and help you explore the possibility of integrating your ISO 9001 certification initiative with other management systems. 

You can also select your system certification by the TMS certification body, under domestic ATS accreditation.


Jelena Miletić

Jelena Miletić

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+381 65 888 78 03

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